How to Create a New Global Admin and Share Access with HostingRoo Print

If you're transferring your Microsoft 365 account to HostingRoo or need to grant us admin access, follow these steps to create a new Global Administrator account and securely share the login details.

Step 1: Sign in to the Microsoft 365 Admin Center

1. Visit https://admin.microsoft.com
2. Sign in using an account that already has Global Administrator privileges

Step 2: Create a New User

1. In the left-hand menu, go to Users 
2. Active users
3. Click Add a user
   

4. Fill in the following:

   • Name: HostingRoo Admin
   • Username: e.g. hostingroo@yourdomain.com.au
   • Password: Choose “Let me create the password”
   • Uncheck “Require this user to change their password on first sign-in”
   

Step 3: Assign Global Admin Role

1. After creating the user, click their name in the Active Users list
2. Click Manage roles
3. Select Global Administrator
4. Click Save changes

Step 4: Send Us the Details Securely

Please send us the following via a secure method (e.g. encrypted email or password manager share link):

• The username (e.g. hostingroo@yourdomain.com.au)
• The temporary password
• Confirmation that the account has Global Admin rights

Once received, we’ll log in, complete setup, and rotate credentials for security.

Optional: Remove Access Later

After setup is complete, you can:

• Remove the Global Admin role
• Or delete the account entirely

Need help? Reach out to HostingRoo support and we’ll guide you through it step by step.