How to Restore a Backup Print

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  1. Log in to cPanel (Follow this guide)
  2. Open JetBackup 5:
    Scroll to the Files section.
    Click JetBackup 5 to open the backup dashboard.
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  3. Choose What You Want to Restore*: 
    Select the category that matches what you need

    Backup Type

    What It Restores

    Full Account

    Everything in your hosting account

    Home Directory

    Website files only

    Cron Jobs

    Scheduled tasks

    Databases

    MySQL database contents

    Database Users

    Database login accounts & permissions

    Domains

    Addon/subdomain configuration

    Certificates

    SSL certificates

    Email Accounts

    Email accounts + mailbox data

    FTP Accounts

    FTP logins & settings

    NB: A 'Full Account' restore will restore everything including databases and emails, so recent emails and transactions on a live store will be lost!

  4. Pick a Restore Point:
    You’ll see a list of available backups sorted by date. Choose the restore point you want to roll back to.
  5. Start the Restore:
    Click Restore, confirm the action, and JetBackup will queue the job.
  6. Watch the Progress:
    Open the Queue tab to see your restore running. Once it shows Finished, your data is restored.

 


Understanding Backup Types*

What each restore option actually does.

JetBackup 5 gives you the flexibility to restore only the parts of your hosting account that you need. Here’s a simple breakdown of what each backup type includes so you can choose the right option with confidence.

Full Account

Restores your entire hosting account to a previous point in time. Includes files, databases, emails, DNS, SSL certificates, cron jobs, FTP accounts, and all settings. Use this when you want a complete reset.

NB: A 'Full Account' restore will restore everything including databases and emails, so recent emails and transactions on a live store will be lost!

Home Directory

Restores website files and folders only — such as public_html, uploads, themes, plugins, and custom files. Does not include databases or emails. Use this when a file was deleted or a plugin/theme update broke your site.

Cron Jobs

Restores your scheduled tasks, including timing and commands. Use this if a cron entry was removed or misconfigured.

Databases

Restores the contents of your MySQL databases. This includes tables, rows, and application data. Use this when your site’s content or settings become corrupted.

Database Users

Restores database login accounts and permissions. Use this if a database user was deleted or access stopped working.

Domains

Restores domain configuration inside cPanel — addon domains, subdomains, and document root settings. Does not restore DNS unless selected separately.

Certificates (SSL)

Restores your SSL certificates, including AutoSSL and custom certificates. Use this if your SSL stops working or was removed.

Email Accounts

Restores email accounts and mailbox contents, including folders like Inbox and Sent. Use this if emails were deleted or an account was removed.

FTP Accounts

Restores FTP logins, passwords, and directory paths. Use this if an FTP account was deleted or changed.


Good to Know

  1. Full Account restores overwrite everything, files, databases, emails, settings.
  2. Database restores don’t recreate database users unless selected.
  3. Large restores may take a few minutes depending on account size.
  4. Restores can’t be undone, download a backup first if you want a safety copy.
  5. "Create backup on demand" - Handy to do before making changes to your site, so you have a restore point.
 
 

HostingRoo Backup Policy

  1. 3 x Daily backups retained for 7 days.

     


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